Privacy Policy – SMSKey
Effective Date: January 1, 2025
This Privacy Policy explains how SMSKey (“we”, “us”, “our”) collects, uses, and protects the information you provide while accessing our website or using our services.
1. About SMSKey
SMSKey is a digital marketing and technology provider offering services such as SEO, web development, bulk SMS, WhatsApp API integration, and marketing automation tools.
2. Scope of This Policy
This policy applies only to SMSKey’s website and services. We are not responsible for data collected through websites or platforms we develop for clients. SMSKey does not control or own any third-party websites or services built for clients.
3. Products and Services
SMSKey provides:
Products: Messaging Tools (Web Interface, Excel Plug-in, Unicode Tool), API Tools (HTTP, SMPP, SMTP), Short Codes, Virtual Long Numbers, Sender IDs, Message Credits
Services: SMS Core Platform, Data Encryption & Transmission, Synchronization Software, Inbox for Incoming Messages
Products/services may be free or paid. Prices are subject to change and must be paid in advance. Lifetime validity, where applicable, is defined as 5 years with annual minimum renewal. Offers/discounts are time-limited.
4. API and Account Use
Users must register and provide accurate information. Use of API tools requires separate approval and configuration. SMSKey reserves the right to approve or deny access and is not liable for incorrect specifications or failed integrations.
5. Delivery & Network Disclaimer
SMSKey is not responsible for SMS delivery failures due to:
Telecom/network issues
Phone being unreachable
DND numbers or invalid recipients
Technical outages or force majeure
6. Account Suspension
SMS accounts inactive for 90 days may be suspended.
Website renewals must be completed within 15 days after expiry, failing which accounts may be terminated without notice.
DLT approvals depend on TRAI regulations and not SMSKey’s control.
7. User Obligations
Users agree not to:
Use the platform for spam, harassment, or illegal activities
Reverse engineer or copy SMSKey tools
Share login details or misuse the services
Collect third-party data without consent
Violations may lead to immediate suspension or legal action.
8. Intellectual Property
All applications, software, APIs, and materials developed by SMSKey remain the intellectual property of SMSKey. No unauthorized copying, distribution, or reselling is allowed.
9. Privacy & Data Use
SMSKey does not monitor or share user data unless required to:
Comply with legal/statutory obligations
Defend SMSKey’s rights or respond to abuse complaints
Assist in resolving technical issues
SMSKey may access your account when necessary and send you emails/SMS for important notices and updates.
10. Communication Consent
By registering or using our services, you consent to receive communication from SMSKey via email, SMS, or phone regarding technical alerts, promotions, or policy changes.
11. Modifications and Termination
We may update or terminate any product, service, or this policy at any time, with or without notice. You are advised to check this page regularly for updates.
12. Contact Us
If you have questions, please contact:
SMSKey
Email: support@smskey.in
User of SMSKey agrees to all Terms & Conditions on signup on our website and applications.